Every passenger looks for better internet connectivity while on board. Therefore, American Airlines does its best to meet expectations of passengers. As a result, American Airlines offers wi-fi services on most of its flights. So, it is important to check if wi-fi is available on your selected flight or not. The airline may also charge you a minimal fee for that. Therefore, if you do not lose connectivity with your favorite shows, then knowing about AA inflight internet service is necessary. So, the below article has everything you need to know about that service.
American Airlines Inflight Wi-Fi: Everything Need to Know
AA inflight wi-fi offers access to high speed internet connectivity to passengers on board. Passengers can get this upgraded service on selected domestic flights. Further, they can do the following:
- Surf Internet
- Stream their favorite shows on platforms like Hulu, HBO, Netflix, etc.
- Check important emails.
Who Can Buy American Airlines Wi-Fi Subscription Plan?
Passengers can buy an AA wi-fi package only when they satisfy the following conditions:
- He is an AAdvantage member.
- Email is linked with an AAdvantage account.
- A credit card that has a U.S based billing address added in AAdvantage account.
So, if you have not become AAdvantage member yet, then click here. Further, fill all the details carefully and enjoy browsing onboard.
Inflight Wi-Fi Options & Pricing on American Airlines
American Airlines understands diverse needs of every passenger. Therefore, it offers wi-fi packages in their budget. Every passenger can access aa.com for free. However, you have to pay for the wi-fi packages. Check out the different options available on American Airlines:
No Package: American Airlines allows you access high speed internet for as low as $10.
Monthly Wi-fi package: you can purchase American Airlines monthly inflight wi-fi for two devices. The price can differ based on number of devices.
1 device: $49.95
2 device: $59.95
Yearly Wi fi package: Like monthly package, you can buy annual wi fi package on American Airlines. It is available for maximum two devices at following rates.
- 1 device: $599
- 2 device: $699
Important Things to Consider for American Airlines wi-fi
Passengers should consider the following things before they connect to wifi on American Airlines flights.
- Wi-fi subscription is available for selected domestic routes only. The domestic routes include the following:
- Airports within United States
- Between United States and Canada
- United States to Mexico,
- U.S to Caribbean or Central America
- AA Panasonic wi-fi subscription packages are not available on international routes.
- American Airlines has dedicated customer service to help customers through phone, email, and chat.
- Services and content available can be different on different American Airlines aircraft.
- The third party offers internet services and not American Airlines.
- You can not use cell phone and Voice-over Internet Protocol (VOIP) services with in-flight wi-fi.
How to Access wi-fi on American Airlines Flights?
The process to use wi-fi service on American Airlines can differ with device one uses. Let us discuss the steps for all of them.
Phone / Tablet: a large number of passengers access internet through mobile device. Therefore, they have to follow the below steps to access inflight wi-fi on American Airlines.
- Unlock your mobile or tablet.
- Switch to airplane mode
- Tap on wi-fi sign that may show on top on your device.
- Look for aainflight.com option.
- Clicking on the option, you will see a page opening on the screen.
- It shows you are successfully connected and start browsing.
- If the page does not open, directly search aainflight.com in search engine.
- Later on, follow the guided instructions.
Laptop
- Type wi fi in the search bar that appears on your window screen.
- Further, switch on the “WI-FI” option.
- Select aainflight.com from the different available options.
- Connect and start browsing.
- You can also search aainflight.com directly in the search engine.
- Note: remember that you can only connect to internet service on AA if you have purchased a plan.
How to Contact American Airlines for Query Related to Inflight wi-fi?
You can contact AA through various modes mentioned below for any questions regarding wi-fi options and their prices. It includes the following:
Phone: connect with AA representative at 1-844-994-4646 (Ground) and 1-877-350-0038(in flight). Further, follow the IVR guidelines.
Live Chat: Directly speak to a representative over Live Chat and receive an answer immediately
Email: send an email including your query to [email protected] (ground) and [email protected](on board).
Note: Charges may be applicable on above services. Also, check the contact details for services provided by Panasonic by clicking here.
How to Check if My AA Flight Have Wi-fi?
American Airlines provides internet connectivity on selected domestic flights. You can check AA planes page to check if your aircraft includes inflight wi-fi service or not. Also, you can see your boarding pass details to learn what services are included in your ticket.
So, either of the ways can work for you. Suppose wi-fi service is missing on your boarding pass, then you can add it for a fee. Simply go to the American Airlines help desk, and a representative will assist you through a guided process.
Is Wi-Fi free on All American Airlines Flights?
American Airlines usually does not offer internet services for free on all flights. Passengers require to buy a wi-fi package to access the high speed internet on AA flights. You may get wi-fi free based on the plan purchased if you are a T-mobile customers.
Conclusion
Passengers no longer need to disconnected with their loved ones or miss their favourite series. All this is become possible because of American Airlines in-flight wi-fi. Therefore, use the above information to easily connect to wi fi on AA flights. You may need to pay a fee but it is worth it. For more queries, you can also connect with American Airlines customer service dedicated for assistance related to wi-fi.
Frequently Asked Questions
Does American Airlines Offer Free wi-fi?
American Airlines usually does not provide internet access for free, but it is possible when you have an All-Day pass.
When can I purchase inflight wi-fi on American Airlines?
You can purchase AA inflight wi-fi before flight or after boarding the flight.
How fast is the American Airlines internet?
American Airlines internet provides downloading speed of 500 to 600 kbps and uploading speed of 280 to 300 kbps.
What technology powers the wi-fi on American Airlines?
Satellite technology by service providers such as Panasonic, Viasat, etc, powers the AA wi-fi.
Where do I call for inflight wi-fi service on AA flights?
You can call at 1-877-350-0038 to know more about on board wi fi service of American Airlines.
How much is internet service on American Airlines?
American Airlines provides you wi-fi connectivity for as low as $10.